Regional technician Apprentice

Job Description

We are currently seeking a dedicated and ambitious individual for a Regional Technician Apprentice position. This is an excellent opportunity for those who wish to begin a career in the technical field and are willing to live outside Kigali. The selected candidate will undergo a comprehensive 6-month training program, where they will acquire and develop the necessary technical skills to deliver the Key Result Areas (KRAs)

Key Responsibilities

1. Control Downtime Hours: Minimize downtime by quickly identifying and resolving issues that could disrupt water service. This includes implementing preventive maintenance measures, responding promptly to service interruptions, and using downtime data to improve operations.
2. Water Quality Management: Ensure that the water supplied in the region meets all quality standards by undertaking regular filter changes, chlorine refills, other maintenance like tank cleanups and scheduled water quality testing.
3. Equipment maintenance: maintaining all equipment used in water supply. This includes regular inspections, repairs, and replacements as necessary to ensure the equipment is in good working condition.
4. Pipeline maintenance: Regularly reviews potential water losses, inspects for leaks or damages, and undertakes repairs, and replacements as necessary to ensure the pipelines are functioning properly.
5. Customer engagement: Onboard new users both at public and private level and undertake CRM duties advocating for users on behalf of the company and vice versa.

Qualifications

• High School Diploma.
• Background in a technical field is preferred.
• Willingness to live and work outside Kigali.
• Strong problem-solving abilities and a keen attention to detail.
• Excellent communication and customer service skills.
• High level of accountability and dependability.

Benefits

A Monthly Compensation of RWF 125,000 will be provided to all apprentices to assist with transport, food and temporary accommodation.
Access to sites for work will be provided. There is no other compensation or benefits beyond this and successful candidates will sign a waiver in this regard.